Billing

Billing related questions

Do you accept payment over the phone?
Unfortunately at this time, we are unable to accept payment over the phone.    If you have some special circumstances, please open a support ticket and ...
Sun, 15 Mar, 2015 at 1:21 PM
How do I claim my credit under your 100% uptime guarantee?
If during any given month your site's uptime falls below 100%, please submit a support ticket with all of the details within 72hrs of the incident. We w...
Fri, 5 Oct, 2012 at 9:57 AM
How to I get my money back under your money-back guarantee?
If you wish to cancel your account for any reason other than violation of our Terms of Service within the first 30 days (60 days for WP Plus accounts, and 9...
Sun, 15 Mar, 2015 at 1:23 PM
What forms of payment do you accept?
We accept all major credit/debit cards through Paypal.  We also accept bank transfers through Paypal. Unfortunately at this time, we do not accept checks or ...
Fri, 5 Oct, 2012 at 9:58 AM
When will I be billed?
All accounts are billed on your sign-up date either monthly or yearly depending on how your account is billed.
Fri, 5 Oct, 2012 at 9:59 AM