All is not lost. We use a fraud-screening service called Maxmind. Although it’s pretty good, it’s not perfect. Many things can trigger a false-fraud response including ordering through a proxy, your internet connection is too far from your billing address, among other things. If you still want to continue with your order, please submit a sales ticket. We may ask you to scan and submit some supporting documents including a valid, government-issued ID that includes your address. Once we receive this information, we will gladly manually process your order.
My order was detected as fraud. What do I do? Print
Modified on: Sun, 15 Mar, 2015 at 1:11 PM
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