If you wish to cancel your account for any reason other than violation of our Terms of Service within the first 30 days (60 days for WP Plus accounts, and 90 days for WP Premium accounts), please submit a support ticket requesting that your account be canceled and that you wish to take advantage of our money-back guarantee.
We will process your request promptly, but please allow up to 30 days for your refund to show in your credit card/account statement.