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Knowledge base
General
FAQ
20
How long have you been in business?
How long will it take to process my order?
Can you move my site from my previous host?
Can you register/transfer a domain?
Do you offer email services?
View all 20
Getting Started
0
My Account
3
How do I upgrade/downgrade my account?
My account has been disabled. What do I do?
What happens if I go over my bandwidth?
Billing
5
Do you accept payment over the phone?
How do I claim my credit under your 100% uptime guarantee?
How to I get my money back under your money-back guarantee?
What forms of payment do you accept?
When will I be billed?
WordPress
4
How do I move my WordPress site to hostingDifferent?
Do you know of any website where I can learn more about WordPress?
Do you blacklist any plugins?
How do you handle WordPress and plugin upgrades?
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